Roundup: Customer Service, Fierce Loyalty, Getting Married, Breaking Free & NFL Cheerleaders
I read a lot each week, and share a lot. Some articles resonate more than others, but just get lost in the flotsam and jetsam of the raging social media river.Each Sunday, I'll be sharing some of the posts I read in the previous week that struck me in some way. Some on an emotional level, some on a professional level - some just for some other reason that doesn't fit neatly into a particular category.There's no real tie that binds this week's selections, but in reviewing my Twitter feed for the week, these were things I wish had gotten more attention than they did.My friend Allen Mireles is a very thoughtful writer and marketer. She doesn't dog people or companies publicly for no reason, and is definitely not someone to pile on. So when she posted about her negative experience with Hertz, I paid special attention, because I knew they must have blown it big-time. The tl;dr is that for lack of $6 (which they could have gotten from Allen's credit card online or via phone), Hertz left her son standing on a sidewalk in Los Angeles on Easter Sunday. Thanks to State Farm and Enterprise, he wasn't left stranded for long, but read Allen's post for an excellent walk-through of how exactly not to run your business.I gleefully read this article on Recruiter.com about my friend Sarah Robinson. From the first words, "The perennially unassuming Sarah Robinson," I knew they had captured her essence and this would be profile worth reading. It was. I loved learning more about Sarah's background - because she's too humble to walk around tooting her own horn - and am proud to share this post again today.I don't know anyone involved in this post I read on Balancing Jane, "I got married ... and people got upset." But it never ceases to amaze me how offended other people get about our personal life decisions. The long and short of it, she got married at city hall and didn't tell people (other than immediate family & best friends) ahead of time. Apparently this offended many relatives and friends. Because, you know, it's all about them, and not the happy couple. As someone who got married in a drive-through in Las Vegas (and didn't even tell parents until after the fact), I could relate and was fortunate most of my friends and family pretty much just said, "Yep, that sounds like you."Dino Dogan is definitely one of those characters on social media. We've been friends for a couple of years and I've told him that's in no small part due to the fact that when he's shoveling what I feel is bull guano, I can tell him and he takes no offense and we usually have a good conversation about it. I really liked this post he wrote about a man whose name we've all seen, but probably few of us have any idea who he is. I'll let you read it, and it's a great reminder that if you have that great idea and the means to bring it to fruition - go for it.Finally, there's this post from Slate.com about NFL cheerleaders. I'm not a huge fan of the job, truth be told, but what offends me far, far more than a job that requires women to prance about in virtually no clothes, no matter the weather, so men can ogle them, is when those women are paid virtually nothing for the "privilege." I had no idea how little money these cheerleaders are paid for their work (and, yes, it is work), particularly offensive when you consider how much money the NFL pulls in. Basically, we're talking about required work time that they're not paid for, and they're basically not even making minimum wage. That's wrong, I don't care what you think about the job (which if that's what they want to be doing, go for it) - how the cheerleaders are treated is despicable. Good on those who've filed the lawsuits to change this.What did you read this week that made you think, laugh, learn something or get mad?Photo by Daniel Go via Flickr Creative Commons.